Privacy Policy.

RATIONAL AG is pleased to welcome you to ConnectedCooking.

The protection of your personal data and your privacy is important to us, which is why we take protecting your personal information very seriously. We comply with legal data protection regulations and ensure that your personal data is handled carefully and responsibly.

In detail, our data protection provisions are as follows – please pay particular attention to the data protection law-related explanations:

Controller / Data Protection Officer

Responsibility for data processing RATIONAL Aktiengesellschaft
Siegfried-Meister-Straße 1
86899 Landsberg am Lech
E-Mail: info@rational-online.com
Data protection officer of the controller RATIONAL Aktiengesellschaft Data Protection Officer
Siegfried-Meister-Straße 1
86899 Landsberg am Lech
privacy@rational-online.com

Basic information

The term "personal data" is defined in the GDPR as any information pertaining to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by referencing an identifier such as a name, an identification number, location data, or an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This includes, for example, your legal name, your address, your telephone number or your date of birth.

Legal basis for data processing

The processing of personal data may occur on different legal bases. If we need your data in order to fulfill a contract with you or to respond to an inquiry of yours regarding a contract, the legal basis for this data processing is Art. 6(1) sentence 1 lit. b GDPR. If we obtain your consent for a specific instance of data processing, the legal basis is Art. 6(1). p. 1 lit. a GDPR. We process some data on the basis of our legitimate interest, in which context we always balance our legitimate interests against your protected interests. The legal basis for this is Article 6 para. 1 lit. f GDPR. Insofar as such processing is necessary to fulfill a legal obligation to which we are subject, the legal basis is Art. 6(1) point c GDPR.

What follows is an explanation of how we process personal data via our website.

Data processing when website is accessed

If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary in order for us to display our website to you and to ensure stability and security (the legal basis for this is our legitimate interest pursuant to Art. 6(1) sentence 1 lit. f GDPR)

In context of balancing interests pursuant to Art. 6(1) point f GDPR, we have considered and weighed our interest in the provision of your personal data against your interest in its data protection-compliant processing. Since the following data is technically necessary for the provision of our service in order to be able to offer you our website and also guarantee its stability and security, in particular to protect against misuse, we have concluded that this data can be processed while ensuring state-of-the-art data security, thereby adequately accounting for your interest in data protection-compliant processing.

Data Operating system used
Purpose of processing Evaluation by device in order to ensure correct website display; internal testing in order to optimize our website, applications, systems and services and their security, availability and performance. In this case, all information used for such purposes will be anonymized; we will use aggregated data that cannot be used to draw conclusions about you or others.
Retention period The data will be stored for one week
Data Information about browser type and browser version used
Purpose of processing Displaying the website on the specific device; internal testing of our website, applications, systems and services in order to improve their security, availability and performance. In this case, all information used for such purposes will be anonymized; we will use aggregated data that cannot be used to draw conclusions about you or others.
Retention period The data will be stored for one week
Data IP address
Purpose of processing Displaying the website on the specific device; internal testing of our website, applications, systems and services in order to improve their security, availability and performance. In this case, all information used for such purposes will be anonymized; we will use aggregated data that cannot be used to draw conclusions about you or others.
Retention period The data will be stored for one week
Data Date and time of visit
Purpose of processing Ensuring proper website operation; internal testing of our website, applications, systems and services in order to improve their security, availability and performance. In this case, all information used for such purposes will be anonymized; we will use aggregated data that cannot be used to draw conclusions about you or others.
Retention period The data will be stored for one week
Data Logfiles
Purpose of processing Internal testing of our website, applications, systems and services in order to improve their security, availability and performance. In this case, all information used for such purposes will be anonymized; we will use aggregated data that cannot be used to draw conclusions about you or others.
Retention period The data will be stored for one week

The collection of data for purposes of website provision and the storage of said data in logfiles are absolutely necessary for website operation. Consequently, the user has no right to object.

Registration

You have the option to register with us and create a customer account.

We use a double opt-in procedure for registration. This means that after providing your e-mail address, we will send a confirmation e-mail to the specified address and ask you to confirm your registration. If you do not provide confirmation within 24 hours, your registration will be automatically deleted from the database. Upon confirmation, we will store your data for the period specified in the table. We save this data in order to allow usage of ConnectedCooking. Once you have registered, you will receive an individual login and password, and you will be able to view and manage data you have stored.

We also save the IP addresses from which you register and confirm registration, as well as the times at which each occur. We do this in order to establish proof of your registration within the framework of our accountability obligations and, if necessary, to be able to clarify any potential misuse of your personal data. These accountability obligations constitute a legitimate interest pursuant to Art. 6(1) point f GDPR in processing data associated with the double opt-in procedure.

We collect and store the following personal data when you register:

Data Email address (user name)
Purpose of processing Customer account creation
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Password
Purpose of processing Customer account creation
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data IP address at login
Purpose of processing Proof of double opt-in (DOI)
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Time of registration
Purpose of processing Proof of double opt-in (DOI)
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data DOI IP address
Purpose of processing Proof of double opt-in (DOI)
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Time of DOI verification
Purpose of processing Proof of double opt-in (DOI)
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Salutation
Purpose of processing Direct address
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data First name
Purpose of processing Direct address
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Surname
Purpose of processing Direct address
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Country
Purpose of processing Controlling language settings
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Time zone
Purpose of processing Synchronizing time zones / times on networked cooking systems
Legal basis for processing Legitimate interest
Retention period Until customer account termination
Data Company name
Purpose of processing Labeling customer account
Legal basis for processing Legitimate interest
Retention period Until customer account termination

Cookies - General information

Cookies are files stored on your computer by a website that you visit; they enable future re-identification of your browser. Cookies transmit information to the entity that uses the cookie. Cookies can store various types of information, such as your language settings, the length of your visit to our website or any information you enter during your visit. This, for example, prevents you having to re-enter required form data each time you use the website. The information stored in cookies can also be used to identify preferences and tailor content to your areas of interest.

There are different types of cookies: Session cookies are quantities of data that are only stored in the RAM temporarily; they are deleted when you close your browser. Permanent or persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. The information in this type of cookie can also be stored in text files on your computer. However, you may also delete these cookies at any time through your browser settings.

First-party cookies are set by the website you are currently visiting. Only that website may read information from such cookies. Third-party cookies are set by organizations other than the operators of the website you are visiting. These cookies are used by marketing companies, for example.

The legal basis for potential processing of personal data using cookies may vary, as may the retention period for such data. If you have given us your consent, the legal basis is Art. 6(1) clause 1 lit. a) GDPR. Insofar as the data processing takes place on the basis of our overriding legitimate interests, the legal basis is Article 6(1) clause 1 lit. f) GDPR. The stated purpose then corresponds to our legitimate interest.

We use cookies to ensure the proper operation of the website, to provide basic functionality, to measure reach and – with your consent – to tailor our services to your preferred areas of interest.

You can delete cookies already stored on your device at any time. If you want to prevent cookies from being stored, you can do so by changing your browser settings accordingly. You can find instructions for common browsers here: Internet Explorer , Firefox , Google Chrome , Google Chrome mobile , Microsoft Edge , Safari , Safari mobile . Alternatively, you can install what are known as ad blockers. Please note that some functions of our website may not work if you have deactivated the use of cookies.

We also display an info banner indicating our use of cookies and referring to this data protection policy to all users when they first access our website. As a user, you are also asked for your consent to the use of certain cookies, in particular those relevant to marketing measures and personalization of services. You can withdraw your consent at any time, effective for the future, by clicking on the link at the end of each page (the footer) to access tracking settings and then unchecking the box beside the type of processing you previously consented to.

Cookie name wantTip
Purpose of processing Session cookie for the "Tooltip" Javascript functionality
Legal basis for processing Legitimate interest – technically necessary
Retention period Until end of session

Usercentrics

We use the Usercentrics service to manage consent on our website. Usercentrics is software by Usercentrics GmbH, Rosental 4, 80331 Munich.

Usercentrics identifies the language used by your browser. A cookie is set in order to check whether you made any selections on our consent tool on a previous visit to our website. This cookie is necessary in order for the website to detect whether you have consented to tracking or not. In addition, a log file is created in order to be able to prove that consent has been given. This file contains your IP address in anonymized form, information about the browser you are using, data on the scope of consent granted, and the date and time of your visit.

The legal basis for such processing is our legitimate interest in accordance with Art. 6(1) sentence 1 lit. f GDPR.

The purpose of such data processing is to allow user-friendly and legally compliant design of our website. We want to make it as easy as possible for you to grant or withdraw consent, and we want to offer increased transparency regarding data processing by means of cookies, pixels, tags, etc. This purpose for data processing also represents a legitimate interest of ours.

Your consent or rejection of the usage / delivery of services that may store cookies will be saved to the local storage of your end device. The consent data (consent granted and revocation of consent) remain stored on your computer until your local storage is cleared. In order to enable comparison, Usercentrics saves this information as hash values for 3 years.

Userlane

In context of providing our ConnectedCooking service, we use Userlane software by Userlane GmbH, Rosenheimer Strasse 143c, Munich, Germany ("Userlane"). We use Userlane to provide you as our customers and ConnectedCooking users with instructions and assistance for our platform in the form of virtual assistance directly within our ConnectedCooking platform. Userlane allows us to explain features and operation to you while you use the service, if and when such explanations are relevant. As such, we use Userlane to make it even easier for you to use the functions provided, thereby increasing the user-friendliness of our platform.

For this purpose, Userlane processes your IP address in pseudonymized form as well as pseudonymized login information (browser type and version, time zone, language settings, operating system used) and other usage data (interaction data including usage logs and server log files).

This usage occurs on the basis of our legitimate interests, pursuant to Art. 6 para. 1 lit. f GDPR, in optimizing our online presence.

In addition, Userlane uses cookies (small text files) that are stored on your computer in order to enable user-specific guidance through ConnectedCooking.

Cookie name Userlane context
Purpose of processing Saving the user interface status and the associated Userlane context
Legal basis for processing Art. 6 para. 1 lit. f GDPR; Section 25 (2) no. 2 TTDSG – technical necessity
Retention period 5 minutes
Cookie name Userlane app session
Purpose of processing Saving the status of the Userlane analytics session
Legal basis for processing Art. 6 para. 1 lit. f. GDPR; Section 25 para. 2 no. 2 TTDSG
Technical requirement, only if adoption analysis is activated
Retention period 30 minutes
Cookie name Userlane assistant context
Purpose of processing Saving the user interface status and the associated Userlane context
Legal basis for processing Art. 6 para. 1 lit. f GDPR; Section 25 (2) no. 2 TTDSG – technical necessity
Retention period Indefinitely

This usage occurs on the basis of our legitimate interests, pursuant to Art. 6 para. 1 lit. f GDPR, in optimizing our online presence.

You can delete cookies already stored on your device at any time. If you want to prevent cookies from being stored, you can do so by changing your browser settings accordingly. You can find instructions for common browsers on the websites of Internet Explorer, Firefox, Google Chrome, Google Chrome mobile, Microsoft Edge, Safari, and Safari mobile. Alternatively, you can install what are known as ad blockers. Please note that some functions of our website may not work if you have deactivated the use of cookies.

We also display an info banner indicating our use of cookies and referring to this data protection policy to all users when they first access our website. As a user, you are also asked for your consent to the use of certain cookies, in particular those relevant to marketing measures and personalization of services. You can object to the processing of your data at any time, effective for the future, by changing the configuration of your tracking settings (see above, under Cookies). However, we would like to point out that our website can only be used to a limited extent (minus the help option) without these cookies.

Your data will be stored within the framework of legal obligations and then deleted. In principle, personal data is only stored for as long as is necessary for the aforementioned purposes, provided that legal evidentiary and archival regulations do not require us to retain it for longer.

We have entered into an order processing agreement with Userlane pursuant to Art. 28 GDPR, in which Userlane undertakes to process data only in accordance with our instructions and to comply with EU data protection standards. Userlane operates its services on the infrastructure of Microsoft Azure, which is provided by Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18/Ireland; it operates its services exclusively within the EU through data centers in Amsterdam, the Netherlands (see also: https://docs.microsoft.com/en-us/azure/security/ ).

Additional information on data protection and Userlane's processing of personal data can be found under: https://www.userlane.com/trustcenter/privacy-policy/ .

Google Tag Manager

For transparency purposes, we wish to note that we use Google Tag Manager. Google Tag Manager does not collect any personal data itself. Tag Manager makes it easier for us to integrate and manage our tags. Tags are small code elements that are used, among other things, to measure traffic and visitor behavior, to record the impact of online advertising and social channels, to set up remarketing and target group orientation, and to test and optimize websites. We use the Tag Manager for all digital services listed in this Privacy Policy. If you have deactivated it, Google Tag Manager will take this deactivation into account. For more information on Google Tag Manager, see: https://www.google.com/intl/de/tagmanager/use-policy.html .

Website analysis

We use various services for purposes of analyzing and optimizing our websites; these services are described below. We use these services to analyze how many users visit our website, which information is most in demand and how users find our online presence. We also collect data about which websites users come to our site from (referrers), which subpages of our website they access, and how often each subpage is viewed for how long. This helps us to make our online information more user-friendly, identify errors and improve our online presence.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland is responsible for users in the EU/EEA and Switzerland.

Google Analytics uses cookies, which are text files stored on your computer that make it possible to analyze your use of the website. Generally, information generated by the cookie on your use of this website is transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

Insofar as data is processed outside the EU/EEA, in order to establish a secure level of data protection, the agreement we have entered into with the service provider incorporates the standard data protection clauses adopted by the EU Commission pursuant to Art. 46 GDPR; these clauses permit the transfer of personal data to a third country in individual cases.

The IP address transmitted by your browser in context of Google Analytics will not be merged with other Google data. Google will use this information on behalf of the website operator to evaluate your use of the website, to compile reports on website activity and to provide other services associated with website and Internet usage to the website operator.

The data we transmit is automatically deleted after 14 months, as is the data associated with cookies, user IDs, and/or advertising IDs. Data whose retention period has expired is automatically deleted once a month.

The legal basis for the data processing described is your consent, Art. 6 (1) sentence 1 lit. a GDPR. You can withdraw your consent at any time, effective for the future, by changing your tracking settings (see above, under Cookies). Alternatively, you can delete your cookies (all of them, or only those linked to this website). The banner with the selection options will then be displayed again.

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de

Name of the provider Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Service provider type Processor
Data transfer to non-EU countries YES
Non-EU country USA
Guarantees in accordance with Art. 44 et seq. GDPR EU standard contractual clauses
Affected data category IP address (saved anonymously)
Purpose of processing Creation and modification of cookie information
Legal basis for processing Consent
Retention period 14 months
Withdrawal You can withdraw your consent by changing your tracking settings (see above, under Cookies).
Affected data category Device-related data, such as device type, operating system model, browser type and version
Purpose of processing Creation and modification of cookie information
Legal basis for processing Consent
Retention period 14 months
Withdrawal You can withdraw your consent by changing your tracking settings (see above, under Cookies).
Affected data category Usage-related information, such as time of use, duration, place of origin, pages accessed, clicks and actions on the website
Purpose of processing Creation and modification of cookie information
Legal basis for processing Consent
Retention period 14 months
Withdrawal You can withdraw your consent by changing your tracking settings (see above, under Cookies).

Matomo

Our website uses the open source web analytics software Matomo, a service of InnoCraft Ltd., 7 Waterloo Quay, PO625 Wellington, New Zealand. Since InnoCraft is based outside the EU, InnoCraft has appointed a representative in the EU: ePrivacy Holding GmbH, Große Bleichen 21, 20354 Hamburg (privacy@innocraft.com). The software is only operated on its own servers.

Cookies are used that enable analysis of website usage. For this purpose, the usage information collected via the cookie (including your truncated IP address) is transmitted to our server and stored for usage analysis purposes. No data is transmitted through Matomo to servers beyond our control. As part of this process, your IP address will be anonymized immediately, such that you will not be identifiable to us as a user. The information collected about your use of this website will not be passed on to third parties.

We use the collected data to conduct statistical analysis of user behavior, for purposes of optimizing website functionality and stability as well as marketing purposes. Our interest and purpose in data lies in optimizing our website, adapting content, and improving our products and services. User interests are sufficiently protected by anonymization. We only store analysis data for as long as necessary for data processing purposes, and for no more than 14 months.

The legal basis for the data processing described is your consent, Art. 6(1) sentence 1 lit. a GDPR. You can withdraw previously granted consent at any time, effective for the future, by changing your cookie settings (see above, under Tracking Settings). Alternatively, you can delete your cookies (all of them, or only those linked to this website). The banner with the selection options will then be displayed again.

YouTube (advanced privacy mode)

Our website uses services from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit a page with an embedded YouTube video, a connection to the YouTube servers is normally established and the content is displayed on the website by sending a message to your browser.

By using our consent management tool (Usercentrics), this is prevented if you have not consented to data processing as regards YouTube. Because YouTube is integrated, no data will be transferred without your consent.

To protect your personal data, we also use the extended data protection option provided by YouTube. According to YouTube, however, data is only transferred to the YouTube server in “advanced data protection mode” if you actively start the video. If you are logged into YouTube at that time, the information on the videos you watch will be associated with your YouTube membership account. You can prevent this by logging out of your member account before visiting our website. Further information on YouTube’s data protection is provided by Google under the following link: Google: Privacy Policy & Terms of Use

By activating it in your tracking settings, you consent to YouTube receiving data through your use, which can also be used to analyze your usage behavior for market research and marketing purposes. As such, the legal basis for such data processing is your consent, Art. 6(1) sentence 1 lit. a GDPR. You can withdraw this consent at any time, effective for the future, by changing your tracking settings (see above, under Cookies). Alternatively, you can delete your cookies (all of them, or only those linked to this website). The banner linking to the selection options will then be displayed again. If you do not consent, or if you withdraw consent, you will be prohibited from using the service.

Google Ads, Remarketing, and Conversion Tracking; Conversion Linker

We use the Google Ads service. Google Ads is an online advertising program offered by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland is responsible for users in the EU/EEA and Switzerland.

This means that we place advertisements through Google Ads, and as part of this, we also use Google remarketing and conversion tracking as well as the conversion linker. The advertisements are displayed on Google’s search results pages and on websites that are part of the Google advertising network. We also use Ads remarketing lists for search advertisements. This allows us to tailor advertising campaigns for users who have previously visited our website. The services allow us to combine our advertisements with certain search terms or display advertisements to previous visitors that, for example, advertise services that the visitors have previously viewed on our website. As such, it allows us to show users of our website interest-based advertising on other websites within the Google advertising network (as a “Google ad” within the scope of Google searches or on other websites).

Analyzing online user behavior is required for interest-based advertising. Google uses cookies to perform this analysis. Clicking on an ad or visiting our website results in Google placing a cookie on the user's computer. These cookies expire after 90 days. The information collected through the cookie allows Google to direct targeted offers at the user in later search queries. For more information on the cookie technology used, check the information Google provides regarding website statistics and data protection. The conversion linker also allows us to save click data in order to evaluate conversion tracking information effectively. This allows us to see whether users complete a particular action (e.g., ordering services) after clicking on an advertisement we placed via Google Ads. For this reason, we use the conversion linker tag on pages that users can land on after clicking one of our ads. The conversion linker tag thus allows us to capture ad-clicking information for the conversion page URLs and save it to our own first-party (rather than third-party) cookies on our domain.

This technology gives both Google and us as customers information when a user clicks on an ad and is redirected to our website. Information obtained in this manner is only used in statistical analyses for purposes of advertisement optimization. We do not receive any information that could be used to personally identify visitors. Since we use Google IP masking on this website in context of Google Analytics, your IP address will be transmitted to Google, but in anonymized form.

Log data is anonymized after 9 months and cookie information is anonymized after 18 months.

The statistics Google provides us include the total number of users who clicked on one of our advertisements and, if applicable, whether the users were forwarded to a page on our website with a conversion tag. These statistics help us track which search terms were associated with a particularly high rate of advertisement clicks, and which ads led to users making contact using our contact form.

You can find more information on data protection in context of Google Ads at: https://policies.google.com/technologies/ads?hl=de .

Insofar as data is processed outside the EU/EEA, in order to establish a secure level of data protection, the agreement we have entered into with the service provider incorporates the standard data protection clauses adopted by the EU Commission pursuant to Art. 46 GDPR; these clauses permit the transfer of personal data to a third country in individual cases.

The legal basis for the data processing described is your consent, Art. 6(1) sentence 1 lit. a GDPR. You can withdraw your consent at any time, effective for the future, by changing your tracking settings (see above, under Cookies). Alternatively, you can delete your local storage from this website. The banner linking to the selection options will then be displayed again.

You can also adjust your ad settings ( https://adssettings.google.com/authenticated?hl=de ) to select the types of advertisements you want to see or deactivate interest-based advertisements on Google.

Social bookmarks

Social bookmarks for the following providers are integrated into our website:

  • Facebook (operator: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)
  • Twitter (operator: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)

Social bookmarks are Internet bookmarks that allow users of such services to collect links and news. These are only integrated into our website as links to the corresponding services. After clicking on the integrated graphic, you will be redirected to the page of the corresponding provider, i.e. only then will user information be transferred to that provider. For information on how your personal data is handled when using these websites, please refer to the data protection provisions of the providers in question.

Notifications

When creating a customer account, you have the option of agreeing to receive notifications from ConnectedCooking. These e-mail notifications contain information on transactions in your ConnectedCooking account, such as when you register a new unit. In addition, each user can individually configure device behavior notifications in their user profile. The e-mail address you provide during the registration process and verify by means of a double opt-in procedure is used for such notifications.

The technical information you select in your user profile is sent on the legal basis of your consent in accordance with Art. 6(1) sentence 1 lit. a) GDPR. You can withdraw your consent at any time in the future by deactivating notifications in your user profile.

Contact

You can contact us via our e-mail address. We will of course only use any personal data transmitted to us in this way for the purpose for which you provide it when contacting us. In this respect, the legal basis is Article 6(1) sentence 1 lit. f GDPR.

This information is expressly provided on a voluntary basis and with your consent, Art. 6 (1) lit. a GDPR. Insofar as this involves information concerning communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via those communication channels in order to answer your inquiry. You can of course withdraw this consent at any time, effective for the future.

Any data of yours that we receive in context of such contact will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, your inquiry has been fully processed, and you no longer require or desire further communication.

In its capacity as bearing responsibility for data protection, our company has implemented numerous technical and organizational measures to ensure that the personal data processed through this website is protected as seamlessly as possible. In principle, however, all Internet-based data transmissions may have security vulnerabilities. Absolute protection cannot be guaranteed; in any case, sending unencrypted e-mails is not secure. We therefore ask that you do not send sensitive data via unencrypted e-mail; instead, use encrypted communication channels or communicate by post.

Forwarding of data

Your personal data will not be forwarded to third parties for purposes other than those listed. We only supply your personal data to third parties if:

  • you have given your explicit consent for us to do so;
  • disclosure is necessary for purposes of establishing, exercising or defending legal claims, and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data;
  • we are legally obligated to such disclosure; or
  • such disclosure is legally permissible and necessary for purposes of processing contractual relationships with you.

In principle, data transferred outside the European Union is not protected to the same high standard provided within Europe. In the event that such a transfer occurs, there is a possibility that no adequacy decision has been reached by the EU Commission within the meaning of Art. 45(1) and (3) GDPR. This means that the EU Commission has not yet positively established that the country-specific level of data protection corresponds to the level of data protection in the European Union on the basis of the GDPR, which is why we have created the aforementioned suitable guarantees.

Potential risks that may not be completely excluded in connection with the transfer of data include, but are not limited to, the following:

  • Your personal data may be processed beyond the actual purpose.
  • There is also a possibility that you may not be able to sustainably assert and enforce your rights under data protection law, such as your right to information, rectification, erasure or data portability.
  • There may also be a higher probability that incorrect data processing may occur and that the protection of personal data does not fully meet the requirements of the GDPR in terms of quantity and quality.

Data security

We have taken extensive technical and operational protection measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

Your rights

Information on rights of data subjects

Every data subject has the right to information pursuant to Art. 15 GDPR, the right to rectification pursuant to Art. 16 GDPR, the right to erasure pursuant to Article 17 GDPR, the right to restriction of processing pursuant to Article 18 GDPR, the right to object pursuant to Article 21 GDPR and the right to data portability pursuant to Art. 20 GDPR. The restrictions pursuant to Sections 34 and 35 of the German Federal Data Protection Act (BDSG) apply to the right of access and the right to erasure.

Information on lodging complaints

You also have the right to complain to the competent data protection supervisory authority about the processing of your personal data by us.

Information on withdrawal of consent

You can withdraw your consent to the processing of your personal data at any time. This also applies to the revocation of declarations of consent that were issued to us prior to the application of the General Data Protection Regulation, aka before 25 May 2018. Please note that such revocation will only apply going forward. Processing that took place before consent was withdrawn will not be affected.

Rights concerning data processing for direct marketing purposes

Pursuant to Art. 21 para 2 GDPR, you have the right to object to the processing of your personal data at any time. In the event that you object to processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes. Please note that such objection will only apply going forward. Processing that took place before said objection will not be affected.

Information on right to object concerning balance of interests

If we base the processing of your personal data on a balance of interests, you may object to such processing. When exercising such an objection, we ask that you explain the reasons why we should not process your personal data as we have described. In the event that your objection is justified, we will evaluate the situation and either modify or cease data processing or explain our compelling legitimate reasons to you.

Links to other websites

Our websites may contain links to other providers' websites. Please note that this privacy policy applies exclusively to the ConnectedCooking websites. We have no influence on this and do not monitor whether other providers comply with the applicable data protection regulations.

Changes to the Privacy Policy

We reserve the right to amend or adapt this privacy policy at any time in compliance with the applicable data protection regulations.